Booking appointments, consultations and estimates
Counter AI Receptionist books appointments for you over the phone and by text. Nani checks your real open times, offers the right person and enough time for the job, takes the details and books the appointment in your calendar or booking software.
Sample call from the demo
Nani as Emberline Roofing Co, a sample roofing company
NaniThanks for calling Emberline Roofing Co, this is Nani, the company's AI receptionist. How can I help?
CallerCan someone look at a leak on my roof this week?
NaniOf course. Let me check what we have available. I have a one-hour leak repair visit Monday at seven in the morning, eleven in the morning, or three in the afternoon, all with Priya. Which works best for you?
Counter at a glance
- What it is
- An AI receptionist. Nani answers the calls and texts you can't get to, 24/7, and books appointments.
- Who it's for
- Businesses that miss calls and texts, from one person to a team of six. Not yet healthcare that bills insurance.
- What it costs
- Solo: $99 a month, setup included. Team: $249 a month per location, plus $499 setup. No contracts.
- How setup works
- We set it up with you, by hand. You go live when you're happy with it, usually within a few days.
Open times, staff and service lengths
Nani knows who does which service and how long each one takes, so a three-hour color isn't squeezed into a one-hour gap. He offers two real open times, books the one the caller picks and checks the calendar again right before booking, so a time someone just took isn't booked twice.
Consultations and estimates
Nani books whatever your business calls an appointment: a consultation at a law firm or a med spa, an estimate visit for a roofer, a drop-off time at an auto shop or a table at a restaurant. He collects what your team needs for each one, like the address for an estimate or the vehicle for a repair.
Moves, cancellations and reminders
Nani moves or cancels appointments in your calendar and explains your cancellation policy. He texts confirmations and reminders.
Where the booking goes
Nani books directly in your calendar or booking software once we've connected it during setup. Some booking software only lets Nani reserve the slot for your team to confirm, and some can't connect at all; for those, Nani passes the request to your team. See the integrations.
Questions
Something else? Book a call and ask Adettya directly.
Can Nani double-book?
No. Nani checks your calendar again right before he books, so a time that was just taken isn't booked twice.
Can callers ask for a specific person?
Yes. Nani checks that person's schedule. If the name isn't on your staff list, he doesn't guess: he offers someone who does the same service, or has your team follow up.
What about requests that need a person to decide?
You tell us which ones, like color corrections or bridal parties. Nani doesn't book those; he takes the details and passes them to your team.
Does Nani take payments?
No. Nani doesn't take card numbers by phone or text.
Need something else handled? Tell us. We'll set Nani up for it, or tell you straight if we can't.
Hear Nani answer as your business
Call (619) 514-1073 and tell him what you run, or book a free 15-minute video call with Adettya, Counter's founder.