How to forward missed calls on AT&T, T-Mobile and Verizon

• Have your Counter number ready. We give it to you during setup, and we can do this step with you on the phone.
• Dial each code from the phone whose calls you're forwarding, then press Call.
• Where a code says NUMBER, put your 10-digit Counter number, with no spaces or dashes.
• Carriers can charge for forwarded calls; each carrier's note is below.

T-Mobile writes the number with a 1 in front. For a Counter number of (619) 555-0100, you'd dial **61*16195550100#.

Forward calls	Dial	To turn it off
When you don't answer	**61*1NUMBER#	##61#
When you're on another call	**67*1NUMBER#	##67#
When your phone is off or has no signal	**62*1NUMBER#	##62#

To set how long your phone rings before the call forwards, add the seconds (5, 10, 15, up to 30) to the first code: **61*1NUMBER**10# waits 10 seconds. To turn off all three at once, dial ##004#.

T-Mobile's terms say forwarding can be billed as more than one call. Source: T-Mobile self-service and short codes, checked October 26, 2026.

One code covers both calls you don't answer and calls that come in while you're on the phone:

Forward calls	Dial	To turn it off
When you don't answer (after 3 to 6 rings) or you're on another call	*71NUMBER	*73

Listen for a series of beeps after you dial. Verizon's pages don't give a separate code for when your phone is off.

For a Verizon home phone or Fios Digital Voice line, Verizon lists separate codes, which may not be available in every area: when the line is busy *90 (off *91), when you don't answer *92 (off *93), or both *42 (off *43).

Verizon says most plans have no monthly fee for forwarding, and forwarded calls use your plan's minutes like any other call. Sources: Turn call forwarding on, turn it off, call forwarding FAQs and home phone star codes, checked October 26, 2026.

AT&T cell phones. AT&T's support pages don't list dialing codes for forwarding only missed calls. They set it up in your phone's own call forwarding settings, which on many phones are in the Phone app's settings under Call forwarding, with choices like "When busy," "When unanswered," and "When unreachable." Put your Counter number in each one you want. The menus differ from phone to phone; AT&T's device guides show yours.

AT&T Phone, the digital home and business line:

Forward calls	Dial	To turn it off
When you don't answer	*92NUMBER#	*93#
When the line is busy	*90NUMBER#	*91#

A traditional AT&T landline. AT&T's page says to call AT&T at 800.288.2020 to set up forwarding when the line is busy or isn't answered.

AT&T says forwarded calls are billed for the length of the call, and long-distance or roaming charges may apply. Sources: Call forwarding for wireless, setting up call forwarding, AT&T Phone features and home phone call forwarding, checked October 26, 2026.

From another phone, call your business number and don't answer. After a few rings, Nani should pick up with your business's name. If he doesn't, tell us and we'll check the forwarding with you.