How to turn on texting for your business landline
Counter AI Receptionist can answer texts sent to your business landline or office line. Your customers text the number they already have, your calls stay with your phone company, and turning on texting takes 1–3 business days.
Counter at a glance
- What it is
- An AI receptionist. Nani answers the calls and texts you can't get to, 24/7, and books appointments.
- Who it's for
- Businesses that miss calls and texts, from one person to a team of six. Not yet healthcare that bills insurance.
- What it costs
- Solo: $99 a month, setup included. Team: $249 a month per location, plus $499 setup. No contracts.
- How setup works
- We set it up with you, by hand. You go live when you're happy with it, usually within a few days.
What changes, and what doesn't
Customers can text your business number, and Nani replies from that same number. Your calls don't move: they stay with your phone company, exactly as they are today. Only texting is added.
What we need from you
- A signed authorization letter, so we can turn on texting for your number.
- A recent phone bill for the number.
- A quick check that you own the number.
How long it takes
Turning on texting takes 1–3 business days once we have what we need. Business texting also has to be registered with the phone carriers before texts go out; we handle the registration for you during setup.
After texting is on
Nani answers texts the way he answers calls: he answers questions, offers open times, books appointments and sends confirmations, and he passes anything that needs a person to your team. Anyone can reply STOP to stop texts, or HELP for help. More about texting with Counter.
Questions
Something else? Book a call and ask Adettya directly.
Will my calls change?
No. Your calls stay with your phone company; turning on texting doesn't move them.
Do I have to switch phone companies?
No. You keep your phone company and your number.
What if my business number is a cell phone?
You don't need this. Your texts keep coming to your phone, and you get a separate number for texting to book that Nani answers. See texting.
What happens if we cancel?
Your number is always yours. If we turned on texting for your number, we hand texting back too.
Hear Nani answer as your business
Call (619) 514-1073 and tell him what you run, or book a free 15-minute video call with Adettya, Counter's founder.