AI receptionist for auto repair and detailing shops
Counter is an AI receptionist for auto repair and detailing shops. While your team is working on cars, Nani answers the phone, books drop-offs and diagnostics, and quotes only from your own price list.
Tell Nani you run an auto shop, and he'll answer as one.
Sample call from the demo
Nani as Ridgeline Auto Care, a sample auto repair shop
NaniThanks for calling Ridgeline Auto Care, this is Nani, the shop's AI receptionist. How can I help?
CallerMy brakes are grinding. Can I bring the car in Thursday?
NaniLet me check what we have Thursday. I have a ninety-minute brake service Thursday at eight in the morning, quarter to twelve in the afternoon, or three thirty in the afternoon, all with Marcus. Would any of those work?
Counter at a glance
- What it is
- An AI receptionist. Nani answers the calls and texts you can't get to, 24/7, and books appointments.
- Who it's for
- Businesses that miss calls and texts, from one person to a team of six. Not yet healthcare that bills insurance.
- What it costs
- Solo: $99 a month, setup included. Team: $249 a month per location, plus $499 setup. No contracts.
- How setup works
- We set it up with you, by hand. You go live when you're happy with it, usually within a few days.
What Nani does with the calls you miss
Every call ends with a booked drop-off or diagnostic, or a request your team can act on.
“How much for an oil change?”
Nani quotes from your own price list. If the job isn't on the list, he says your team will give the caller a price.
“My check engine light is on.”
He books a diagnostic appointment and takes the year, make and model.
“Is my car ready?”
He takes a message for your team. He doesn't see your repair status.
“What does a full detail cost for an SUV?”
He answers from your detailing prices, by vehicle size if that's how you charge.
“Can I drop it off tonight?”
He answers from your drop-off rules and hours.
“Do you do ceramic coating?”
He answers from your services and books the service, or books a consultation first if that's how you work.
Nani quotes only from your own price list.
Nani passes repair prices beyond your price list, questions about a car's status, warranty questions, complaints and anything that needs a technician to your team.
Works with your shop software
Nani works with the shop software repair and detailing shops use. Once we've connected yours during setup:
If you use other software, ask us. We check your software during setup, and if your software can't connect, Nani passes the request to your team. See all integrations.
Books directly in your software
Nani checks your real open times and books the appointment directly in your software. We connect your software during setup.
- Google Calendar Any Google account.
- Shopmonkey Every Shopmonkey plan.
Passes the request to your team
Nani takes the details, the time the customer wants and the reason, and passes the request to your team to enter.
Set up by hand, live in a few days
A 15-minute setup call
You tell us about your business: services, prices, hours, who does what, policies and how you want things handled.
We build and connect Nani
We set up Nani and connect your calendar or booking software. You review the services, prices and booking rules before anything goes live.
You go live
Calls usually go live within a few days of the setup call. You can send us changes at any time, such as new prices, new hours or someone new on the team.
On the Team plan, we also review the conversations and adjust Nani's answers.
Pricing
Solo
Setup included.
$99/mo
Team
+ $499 one-time setup.
$249/mo per location
There are no contracts, and you can cancel at any time.
Questions
Something else? Book a call and ask Adettya directly.
Will Nani quote repairs?
Only from your own price list. Anything else goes to your team, so nobody gets a number you didn't set.
Can Nani answer while we're busy?
Yes. The calls you can't pick up forward to Nani, and you keep your number.
Does Counter work for detailing shops?
Yes. We set up Nani around your packages and prices.
Can we choose the AI receptionist's name and voice?
Yes. Nani is the default; you pick the name and the voice your customers hear.
More about Counter
See what Nani does, pricing and other industries.
Hear Nani answer as an auto shop
Try the demo as a shop customer, or book a 15-minute call and tell us how you book jobs.