A Vagaro AI receptionist that answers your calls and reserves the slot
Counter AI Receptionist answers the phone calls your Vagaro business can't get to, and reserves the slot in Vagaro for your team to confirm.
Counter at a glance
- What it is
- An AI receptionist. Nani answers the calls and texts you can't get to, 24/7, and books appointments.
- Who it's for
- Businesses that miss calls and texts, from one person to a team of six. Not yet healthcare that bills insurance.
- What it costs
- Solo: $99 a month, setup included. Team: $249 a month per location, plus $499 setup. No contracts.
- How setup works
- We set it up with you, by hand. You go live when you're happy with it, usually within a few days.
How reserving the slot works
Vagaro's Vera Receptionist replies to chats and texts; for phone calls, Nani picks up, finds an open time and reserves the slot on the right provider's Vagaro calendar while your team books the appointment.
Nani answers, finds out what the caller wants and checks the provider's open times in Vagaro.
He reserves the slot on that provider's Vagaro calendar with the caller's name, number and service, so nobody else books that time online.
Your team gets the details, books the appointment in that slot and taps to confirm.
Nani texts the customer the confirmation.
Vagaro lets other apps block time but not create appointments, which is why your team does that one step.
What you need from Vagaro
You need Vagaro's add-on for connecting other apps, from $10 a month, with Vagaro's card processing and a paid Vagaro account (not a trial). You request the add-on from Vagaro, and Vagaro can take up to seven business days to switch it on. We complete the connection with you during setup.
Questions
Something else? Book a call and ask Adettya directly.
Does Vagaro's own AI answer phone calls?
Vagaro's Vera Receptionist answers chats and texts. For phone calls to your business, Nani picks up.
Why doesn't Nani book the appointment himself?
Vagaro lets other apps block time on a calendar, not create appointments. So Nani reserves the slot, your team books the appointment, and Nani confirms the booking with the customer.
Who sets up the connection?
You request Vagaro's add-on; we connect the add-on and test the connection with you before Nani answers a call.
We checked these pages on October 26, 2026: Vagaro's setup article for the add-on, Vagaro's plans and premium features, Vagaro's developer reference for time blocks, Vera Receptionist, Vagaro's Vera announcement. Plans and features change, so check the current versions before you choose.
Hear Nani answer as your business
Try the demo as a salon or spa client, or book a 15-minute call about your Vagaro setup.