Solo
1 person on the schedule
$99/mo
Setup included.
- Set up for you by hand
- Your choice of name and voice
- 300 call minutes and 200 texts a month
- Your own Counter phone number
- Instagram DMs (fair use) once they're live
- Email support
Pricing
Counter AI Receptionist has two plans. Solo is $99 a month, with setup included, for a business with one person on the schedule. Team is $249 a month per location, plus a $499 one-time setup, for two to six people. Both plans are set up for you by hand, and on both you choose the AI receptionist's name and voice.
Counter at a glance
- What it is
- An AI receptionist. Nani answers the calls and texts you can't get to, 24/7, and books appointments.
- Who it's for
- Businesses that miss calls and texts, from one person to a team of six. Not yet healthcare that bills insurance.
- What it costs
- Solo: $99 a month, setup included. Team: $249 a month per location, plus $499 setup. No contracts.
- How setup works
- We set it up with you, by hand. You go live when you're happy with it, usually within a few days.
Plans
Team
2–6 people on the schedule
$249/mo per location
+ $499 one-time setup.
- Set up for you by hand
- Your choice of name and voice
- 600 call minutes and 750 texts a month per location
- Your own Counter phone number
- Instagram DMs (fair use) once they're live
- We build, connect, monitor, and adjust
Nani keeps answering after you reach your plan's limit. Extra use is billed at $0.35 a call minute on Solo, $0.30 a call minute on Team and $0.04 a text on both, and we email you when you reach 80% of your limit. There are no contracts, and you can cancel at any time. Plans are billed monthly in advance; when you cancel, service continues to the end of the month you've paid for. The Team setup fee is one-time and non-refundable.
For seven or more providers or locations, we send a custom quote. Book a call to ask for one.
We can go through the plans with you on a 15-minute call. Book a call
Included minutes and texts
Solo includes 300 call minutes and 200 texts a month. Team includes 600 call minutes and 750 texts a month for each location.
Nani keeps answering after you reach your limit. Extra use is $0.35 a call minute on Solo, $0.30 a call minute on Team and $0.04 a text on both. We email you when you reach 80% of your limit.
How setup works
We set everything up with you, by hand. On a setup call, we learn your services, prices, hours, who does what and your rules. We connect your calendar or booking software and your other tools, set up your Counter number and test Nani with you. You go live only when you're happy with it.
On Solo, setup is included. On Team, the one-time setup is $499, because we build Nani around your whole staff and keep adjusting his answers as we review the conversations.
Questions
Something else? Book a call and ask Adettya directly.
Is there a contract?
No. Plans are month to month and billed monthly in advance. You can cancel at any time by email, and service continues to the end of the month you've paid for.
Do I need my own phone service or Twilio account?
No. We run the phone service, and your plan includes your Counter number, call minutes and texts.
Do you charge for setup on Solo?
No. Solo includes setup. The Team plan has a one-time $499 setup fee, which isn't refundable.
What if we have seven or more providers or locations?
We send a custom quote. Book a call and tell us about your business.
Can I choose the AI receptionist's name and voice?
Yes, on every plan. Nani is the default; you pick the name your customers hear and the voice that says it.
Hear Nani answer as your business
Try the demo, or book a 15-minute call and we'll tell you which plan fits.