Integrations

Books directly in your software

Nani checks your real open times and books the appointment directly in your software. We connect your software during setup.

• Google Calendar Any Google account.
• Microsoft Outlook and Microsoft 365 The calendar's owner approves Counter when connecting; some workplaces have their Microsoft admin approve it instead.
• Microsoft Bookings A Microsoft 365 plan that includes Bookings, with a shared booking calendar (not a personal booking page). Your Microsoft admin approves Counter once.
• Calendly A paid Calendly plan (Standard or higher). On the Free plan, Nani can see your open times but can't book them.
• Cal.com Any plan, including free.
• HubSpot meetings Any HubSpot meetings link, including on HubSpot's free tools, with a calendar connected to it.
• Zoho Bookings Any plan, including free.
• Square Appointments Any plan. On Square Free, Nani books open times inside your business hours and can change only the bookings he made; Plus or Premium gives him full control of your calendar.
• Acuity Scheduling The Premium plan (or the older Powerhouse plan) or Enterprise. Not Starter or Standard.
• Wix Bookings A paid Wix plan that includes Wix Bookings.
• SimplyBook.me SimplyBook.me's custom feature for connecting other apps, turned on. On the Free plan, it takes the one custom-feature slot.
• Zenoti Your Zenoti admin creates a connection key in Zenoti's settings; it's renewed once a year.
• Phorest Your salon asks Phorest support to switch on the connection, from the email on your Phorest account.
• Boulevard Boulevard's Enterprise plan.
• Momence Classes and sessions only; Momence doesn't let other apps book appointments.
• MoeGo MoeGo's Enterprise plan. New appointments start as unconfirmed until your team confirms them.
• Jobber Every current Jobber plan (Core and up).
• Housecall Pro Housecall Pro's MAX plan.
• Workiz Workiz's Ultimate plan, with Workiz's add-on for connecting other apps turned on.
• Service Fusion Service Fusion's Pro plan.
• ServiceM8 A paid ServiceM8 plan (Starter or higher); not the Free plan.
• Shopmonkey Every Shopmonkey plan.
• Clio Manage Clio Manage Core, Signature or Elite (not Starter). Consultations go on your Clio calendar.
• PracticePanther Through its Google Calendar sync (Essential plan and up), on the "PracticePanther" calendar in Google. New bookings can take up to an hour to show in PracticePanther.
• Eat App Eat App's Pro plan.

Reserves the slot for your team to confirm

Nani blocks the slot with the caller's details so nobody else books it online. Your team books the appointment in that slot and taps to confirm, then Nani texts the customer the confirmation.

• Vagaro Needs Vagaro's add-on for connecting other apps (from $10 a month), Vagaro's card processing, and a paid Vagaro account, not a trial. Vagaro can take up to seven business days to switch it on.
• Fresha Through a Google calendar linked to Fresha: the hold shows in Fresha as blocked time, which can take up to 15 minutes.
• MassageBook Through MassageBook's Google Calendar sync: the hold can take up to 30 minutes to show, and MassageBook doesn't say whether it shows the caller's details, so Nani also passes them to your team.

Passes the request to your team

Nani takes the details, the time the customer wants and the reason, and passes the request to your team to enter.

• Meevo Meevo connects only once it approves the connection, requested through its developer form. Until it approves Counter, Nani passes the request to your team.
• Mindbody Mindbody connects only once it approves an app. Until it approves Counter, Nani passes the request to your team; after that, any Mindbody plan.
• Mariana Tek Mariana Tek connects only after it reviews an app, which takes about 1 to 3 weeks, and then for class bookings. Until it approves Counter, Nani passes the request to your team.
• Pike13 Pike13 connects only on its Premium plan, and only once Pike13 approves the app. Until it approves Counter, Nani passes the request to your team.
• WellnessLiving WellnessLiving connects only for apps it has agreed to in writing. Until it agrees to Counter, Nani passes the request to your team.
• Mangomint
• MoeGo Plans below Enterprise.
• Boulevard Plans below Enterprise.
• GlossGenius
• Booksy
• Gingr
• Rosy
• SalonBiz
• DaySmart
• FieldEdge FieldEdge connects only with partners it approves. Until it approves Counter, Nani passes the request to your team.
• Smokeball Smokeball connects only once it approves an app. Until it approves Counter, Nani passes the request to your team; after that, bookings need Boost, Grow or Prosper+.
• Kickserv
• ServiceTitan
• GorillaDesk
• Tekmetric
• AutoLeap
• Shop-Ware
• Mitchell 1
• Protractor
• Urable
• MyCase
• Lawmatics
• Filevine
• OpenTable OpenTable connects only through its partner program, which must approve and certify Counter. Until then, Nani passes reservation requests to your team.
• Yelp Guest Manager Yelp connects only with partners it approves. Until it approves Counter, Nani passes reservation requests to your team.
• SevenRooms SevenRooms connects only when the restaurant pays for SevenRooms' connection and SevenRooms approves it. Until then, Nani passes reservation requests to your team.
• Tock Tock doesn't let other apps book tables, so Nani passes reservation requests to your team.
• Toast Tables Toast Tables doesn't let other apps book tables, so Nani passes reservation requests to your team.

Nani adds the lead to your CRM with the caller's details and a summary of the request.

• Jobber New callers arrive as Jobber requests. Every current plan (Core and up).
• Housecall Pro New leads land in the Housecall Pro job inbox. MAX plan.
• Workiz Workiz's Ultimate plan.
• HubSpot Every HubSpot plan, including the free CRM.
• Zoho CRM Every Zoho CRM edition, including Free.
• Pipedrive Every Pipedrive plan.
• Salesforce An edition that includes connecting other apps: Enterprise, Unlimited or Performance (Core, Advanced or Max on today's price list), or Professional or Pro Suite with Salesforce's paid add-on for it. Not Starter Suite or Free Suite.
• Clio Grow New leads go to the Clio Grow lead inbox. Needs Clio Grow (included in Clio's Elite plan; an add-on on Core or Signature).

Adds the request in your software

Nani adds the maintenance request, work order or prospect directly in your software, with the caller's details and a summary.

• Buildium Maintenance requests and work orders. Buildium's Premium plan.
• DoorLoop Maintenance requests, work orders and prospects. Any current plan.
• Propertyware Work orders and prospects. Needs Propertyware's Enterprise option ($1 per unit per month).
• Rentec Direct Work orders and leads. Rentec Direct's Pro and PM plans.
• Rentvine Work orders. Included with Rentvine.

Passes the request to your team

Nani takes the details and passes the request to your team to enter.

• AppFolio AppFolio connects only with partners it approves. Until it approves Counter, Nani passes the requests to your team.
• Entrata Entrata connects only with a signed partner agreement. Until then, Nani passes the requests to your team.
• Rent Manager Rent Manager connects only through its Integrations Program. Until it accepts Counter, Nani passes the requests to your team.
• ResMan ResMan connects through its partner program, for a fee it sets. Until then, Nani passes the requests to your team.

Nani emails the caller a follow-up: a summary, a quote from your own price list, or the next steps. Your team gets an email with the details.

If you don't use booking software, we set up a simple booking calendar for you that syncs with your phone or your Google Calendar.